Customer Reviews

Personal and caring service

The interview was carried out over the phone but it was great, it actually felt as though we were face to face. Personal and caring service with no hard selling, therefore no pressure which I thought was excellent

Lynn & Paul

whole process really easy and stress free

Hannah was really down to earth and made the whole process really easy and stress free. Impressed I got a personal service but still felt like I got a price lower than if I had done it all myself.

Helen & David

great advice given

We had a very friendly chat and out new policies were explained thoroughly, great advice given. Thank you

Suzanne & Shaun

Terry was fantastic from start to finish

Terry was fantastic from start to finish sorting a better mortgage deal for us, he also organised our life cover and wage protection, it all happened so efficiently and we would highly recommend.

Stephen & Vanessa

Terry found us a great deal within our budget and for the amount we wanted

I had a call straight away and although we had issues with some insurers not wishing to insure us Terry found us a great deal within our budget and for the amount we wanted. Thank you for your help. The speed of response and the fact that Terry managed to get everything that i wanted within budget without having to lower any payout amounts.

Luke & Charlotte

Jaimie provided very clear and concise advice

Jaimie provided very clear and concise advice throughout the whole process. He was readily on hand to answer any questions i had and provided his expert advice to help me feel comfortable with all of my decision making.

Ian

Great service and dedication of the staff

None stop every one at Bespoke especially Rouven has put our needs first, excellent service throughout. Great service and dedication of the staff

Scott & Rachael

Very knowledgeable

Very knowledgeable

Diane

Helen was extremely caring and friendly

Helen was extremely caring and friendly,and was prepared to go the extra mile to help me I would definitely recommend her to anyone. I had an issue with with getting my chosen policy,and Helen did all she could to to fight my corner.

Matthew

extremely knowledgeable in his subject area

Rouven was very informative and helped us choose our mortgage by providing great detail, a friendly personality and is extremely knowledgeable in his subject area. Rouven has always been happy to answer any questions. Quick responses to our questions were appreciated, which helped us understand the mortgage process and allowed us to be confident in the process as it developed.

Philip & Helen

Excellent

Excellent

Brandon & Kathryn

Excellent service

Excellent service

Laura

Felt valued

Felt valued

Rory & Joanne

Excellent

Excellent

Jordan

Brilliant service

Brilliant service. They're knowledge. They are there for you. Which was brilliant

Paul & Dawn

Helen was absolutely brilliant throughout

Helen was absolutely brilliant throughout the process and made things simple. It was great having that personal touch too which is great dealing with 1 person rather then a call centre. Highly recommend

Adam