Customer Reviews

excellent follow-up care

Helen was very friendly and welcoming whilst remaining professional, providing me with all the information that I required. She went to the service provider to ask questions that she was unsure about i.e obscure figures. She promptly and efficiently provided me with the figures and clearly stated my options. She also provided excellent follow-up care. I have already recommended her to others in my profession and to family members who are self employed. He was recommended to me and I am very satisfied with the service she provided.

J May

Nothing seemed too much trouble

Helen was very approachable and came up with a few options for me to consider which was excellent as it helped the decision process. Nothing seemed too much trouble

D G Cope

Process was easy

Have already recommended him to others. Process was easy, Daniel was professional and knowledgeable etc.

A Sanderson

open, honest with no pressure

The advice given was open, honest with no pressure - my decision to go ahead with the policy was because of the service and information provided

S Huntley

great friendly rapport

Dan is very professional with a great friendly rapport. He listened and understood our needs. He kept in touch and kept us informed throughout the whole process.

R Oliver

Very professional

Very professional. Products offered were well researched and you were clear on the finer details.

S Smith

Very well explained

I already have. Excellent service. Very well explained.

M Frater

very relaxed and just brilliant

I’ve had a few meetings in the past with insurance companies and have never taken any out, I’m not a fan of formal meetings and people “trying to sell me things” but Richard was completely different very relaxed and just brilliant at his job the prices he gave me were great and I didn’t get the impression that I was just being sold things I don’t need like I have had in the past.

C Hymers

Brilliant

J Eglen

beyond my expectations

The whole process from start to finish was beyond my expectations, with great products and amazing service. Richie was very professional and knowledgeable and I felt totally secure providing him with my details and information and am ecstatic with the products I have received.

Paul

Helen pushed for the best kind of cover

"from waiting for me to contact back to be taking ages to find the relevant info Helen pushed for the best kind of cover for what i do and the easiest for me to deal with. Many thanks now i really can go big or go home on my bike!!!!"

T Kennedy

very pleasant experience

Dan riddell was great. Told me everything I needed to know and very pleasant experience

S Anderson

very helpful

Andy was very helpful and asked me about my personal circumstances so he could tailor my cover to me. All of my questions were answered.

A Trott

Helen was great

I would be tentative in recommendations until I have made a claim but to be fair Helen was great

A Lainchbury

high standard of knowledge

Lovely friendly service. Explained everything extremely well considering our complicated situation. Highlighted risks we hadn't thought about and delivered a high standard of knowledge.

N Watson

very thorough

Richard was very thorough in explaining everything, also has a very friendly approach. Have recommended Richard to a number of friends and family.

M Coombe